Planet Discover has a full-time position for a Client Service Coordinator in our Ft. Mitchell, Kentucky office.  We are a fast growing industry-leading company that provides integrated search solutions of local information for newspaper and media web sites.  Over one half million people use our products daily through exposure on over 250 media web sites.

 

We offer a work setting that:

• is a fast-paced, creative environment
• has a casual, comfortable atmosphere
• provides opportunities to grow your skills

 

Client Service Coordinator

 

This position is responsible for serving as the technical liaison between the Client Service Manager (CSM) and development team during the initial set-up of a client's site; performing daily site checks, troubleshooting issues, managing & tracking resolution, and performing initial QA on all assigned sites; and in collaboration with the CSM, supporting the project management effort by helping to gather and document technical requirements, estimate level of effort, adhere to timelines, and update the project records.